Airport & Cruise Taxi Request

Official Terms • TaxiRideMe Policies

Standard Policy: $15 Fee on Booked Reservations

A standard $15 fee applies when a booked reservation is cancelled. Full exemptions apply for airline cancellations or emergency situations.

$15 Cancellation Fee

A $15 cancellation fee is issued when cancellation is requested with a booked reservation.

Strict Fee Exemptions

The $15 fee is ONLY waived if:

1. The airline cancels the flight.

2. There is no availability to reschedule.

3. Verified emergency situations (at discretion of dispatch).

Client File Record

All cancellations are noted in the client's file. All other reasons for cancellations will apply other than exemptions.

SMS Payment Link & Future Reservation Standing

An optional payment link for continued service with BMac Services will be sent via text (no card required on file). Rider may lose their ability to reserve in future if no remittance of fee is issued.

Comparative Rates & Remittance

Remember Uber charges $25 and others require a credit card on file. Thank you for your understanding and remittance.

Published TaxiRideMe Operating Terms

Updated: 2026-09-20

Modifications can be made in advance via portal or phone.

Pets are welcome at BMac Services. Domestic cats and dogs ride in our Pet-Friendly tiers, and service animals are legally protected and ride free across all vehicle classes.

• Child car seats are not provided — riders are responsible for providing car seats or boosters for their child's safety, per Florida Law.
• All cats and kittens must be in a carrier. Small dogs must be in a carrier or on the rider's lap — carriers stay on the lap, not on the seats.
• Large dogs must remain on the floor, not on the seats, and not jumping or clawing at the doors, seats, or floor.
• Riders are responsible for cleaning up after their pet, or BMac will charge the rider for cleaning fees.

TaxiRideMe.app & BMac AI Assistant

Effective Date: August 2026 | Entity: BMac Services FLA LLC | Compliance: Florida Information Protection Act (FIPA)

This Privacy Policy describes how your personal information and chat interactions are collected, used, stored, and safeguarded when you use our web application (TaxiRideMe.app) and interact with our automated assistant (BMac AI Assistant). We are committed to protecting your privacy and handling your data responsibly in compliance with applicable data protection laws, including the Florida Information Protection Act (FIPA).

1. Information We Collect

We strictly collect the minimum amount of information necessary to provide transportation services and maintain continuous, personalized chat support:

• A. Information You Provide Directly:
• Full Name & Contact Info: First and Last Name, Phone Number, Email Address.
• Trip & Location Data: Pickup/Drop-off ZIP Codes, physical addresses (for confirmed bookings), and saved favorite travel destinations.

• B. BMac AI Assistant & Local Device Storage:
• On-Device Storage (Local Preferences): When using the BMac AI Assistant chat widget, non-sensitive preferences (e.g., your preferred name, primary ZIP code, favorite locations) are stored locally in your browser's localStorage on your device to personalize future chat sessions.
• Conversation Text: Chat interaction text is processed strictly to answer service, route, and fare inquiries.
• What We NEVER Store/Collect in Chat: We do NOT store passwords, full credit card/payment details, government IDs, health data, or sensitive personal credentials within the chat assistant memory.

2. How We Use Your Information

We use collected data strictly for internal business and operational purposes, including:

• Operating, maintaining, and providing transportation services via TaxiRideMe.app.
• Calculating flat-rate fares, sample route estimates, and scheduling ride requests.
• Sending automated pickup reminders (1 hour prior) and text updates upon flight landing.
• Maintaining continuous chat personalization across sessions via local device memory.
• Communicating directly regarding account status, updates, or customer support needs.

We will not use your personal data for purposes incompatible with these stated reasons without obtaining your explicit consent.

3. Data Sharing, Third Parties & Payment Handling

Your privacy is paramount. We do not sell, rent, trade, or scrape your personal information.

• Internal Privacy: Your data is held privately and securely within BMac Services FLA LLC.
• Third-Party Restrictions: We do not share personal information unless explicitly requested by you or required by law/court order.
• Payment Terms & Processing: Payments are accepted via Credit/Debit card, Venmo, or Zelle at destination. Payment transactions are handled directly through secure payment providers; financial details are never collected or remembered by the AI Assistant.

4. Advertising, Tracking, and Profiling

• No Advertisements: Our App and AI Assistant do not feature third-party ads or targeted marketing.
• No Data Scraping or Cross-Tracking: We do not track your activity across external websites or apps.
• No Automated Profiling: We do not use your chat history or preferences for automated risk profiling or predictive analysis.

5. Data Security & Breach Notification

In accordance with Florida law (FIPA), we maintain reasonable administrative, technical, and physical security measures—including encryption and strict access controls—designed to shield your personal data from unauthorized access, loss, or disclosure.

In the unlikely event of a security incident that compromises your personal information, we will notify affected individuals in accordance with the timelines and procedures mandated by the Florida Information Protection Act (FIPA).

6. Your Rights, Chat Clearing & Data Deletion

You maintain full control over your stored preferences and chat history at all times through multiple self-service options:

• Top Menu Quick Reset: Clear active chat bubbles and wipe stored device preferences at any time by selecting Clear & Reset Chat from the top widget menu (⋮).
• Dedicated Preferences Reset Button: Within the "My Preferences" interactive interview flow, you can tap the dedicated secondary "Reset Saved Preferences" button at any time. This directly triggers handleClearMemory() to remove all locally saved preferences, names, ZIP codes, and locations from your browser.
• Access & Correction: Request confirmation of what data we hold or request corrections to inaccurate records.
• Full System Data Erasure: Request complete removal of your booking history and personal records from our internal company systems by contacting support.

7. Contact Us

To exercise your privacy rights or request data removal, please contact BMac Services FLA LLC:

• Company Name: BMac Services FLA LLC
• Email: brian@taxiride.me
• Mailing Address: 7491 Pinehurst Rd, Bokeelia, FL 33922
• Website: https://taxiride.me